Refund Policy
CMS Vending stands behind the quality of all its products, and we want you to be completely satisfied with your purchase. Therefore, we are proud to offer a comprehensive 30-day money-back guarantee on all our products. In the event that you are dissatisfied with your purchase, simply contact us within 30 days from receiving it to return the product for a full refund. However, we kindly ask that you return the product to us in its original condition and packaging.
Please note, shipping fees for the return of the product are the sole responsibility of the purchaser. Moreover, for the refund to be approved, the product must be intact, in its original condition, and must include all of its accompanying parts.
CMS Vending will review the returned product and process your refund promptly within 5-7 business days, with your original payment method. If you have any inquiries or concerns regarding our refund policy, don’t hesitate to contact our compassionate and dedicated customer service team. We are always available to assist you in any way possible.
Return Policy
CMS Vending takes pride in providing quality products to all of our customers, and we understand that sometimes an item may not meet your satisfaction. That’s why we offer a simple and hassle-free return policy to ensure that you are completely satisfied with your purchase.
We offer a generous 30-day return policy that starts from the date of delivery, giving you ample time to inspect the product and make a decision. In order to initiate a return, you must contact CMS Vending within this timeframe and obtain a return authorization number to ensure that your return is accepted. We kindly ask that the product is returned to us in its original packaging, unused and undamaged, to be eligible for a refund.
Please note that you are responsible for all shipping costs associated with the return, except in cases where the product was defective or damaged upon arrival. We apologize for any inconvenience this may cause but rest assured that once CMS Vending receives the returned product and confirms that it meets our return policy requirements, we will issue a refund to the original form of payment within 5-7 business days.
We understand that you may have questions or concerns about our return policy, and our friendly customer service representatives are always here to assist you. Please don’t hesitate to contact us if you have any questions or need further assistance. We value your business and strive to provide you with the best shopping experience possible.
Need help?
Contact us at info@cmsvending.com for questions related to refunds and returns.